Support Portal

In the Audicon Support Portal you find a collection of frequently asked questions regarding different Audicon products. You can either go to the Audicon Support Portal (in German only) and use the search to find the desired article, or you can click the links below for a selection of Support Portal articles (in English).

The Audicon Support Portal is only available in German.

A selection of Support Portal articles (in English) dealing with the topic of connecting the SAP® system:

Creating a secure connection in SmartExporter using Single Sign-On
Where can I download the LIBRFC32.DLL or the SAP NetWeaver RFC DLLs and how can I install them?
Last connection test resulted in error: 'Unable to load DLL 'librfc32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)'
In SmartExporter I get the following error message when testing the connection: “Last connection test resulted in error: 'An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)'"
How can I connect to an SAP® message server?
In SmartExporter I get the following error message when testing the connection: “Last connection test resulted in error: SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed … ERROR partner 'XYZ' not reached'
In SmartExporter I get the following error message when testing the connection: “Last connection test resulted in error: Cannot call classic RFC API …''
In SmartExporter I get the following error message when testing the connection: “Last connection test resulted in error: Missing R3NAME=... or ASHOST=... in connect_param in RfcOpenEx''